Returns Information

X Padel Shop Return Policy

We want you to be completely satisfied with your purchase! If for any reason you're not, we offer a 90-day return policy.

  • Eligibility: Returns are accepted within 90 days of the purchase date. To be eligible, items must be unused, in original condition, and in their original packaging.

 

  • How to Return: To initiate a return, please contact our customer service team with your order number and the item(s) you'd like to return. They will provide you with return instructions and a return shipping label. orders@xpadelshop.com

 

  • Refunds: Once we receive your returned item(s), we’ll inspect them and process your refund. The refund will be issued to the original payment method. Please note, shipping fees are non-refundable.

 

  • Exclusions: Certain items such as personalized products or used equipment may not be eligible for return. Please check the product description for any specific return restrictions.

If you have any questions or need assistance, feel free to reach out to our team. We're here to help!